Shipping Policy
Shipping Policy Disclaimer
At Happy Tails Grooming, we may offer select retail products through our website at www.tailsgroominghappy.com. Please read the following disclaimer regarding our shipping policies:
-
Shipping Availability: We currently ship products within the United States and Canada. Orders placed outside these regions may be canceled and refunded.
-
Shipping Timeframes: Estimated shipping times are provided at checkout. While we strive to deliver your order on time, shipping times are not guaranteed and may be affected by factors outside our control, including weather, carrier delays, and holidays.
-
Carrier Responsibility: Once a package has been shipped, Happy Tails Grooming is not responsible for lost, delayed, or damaged items during transit. Any issues must be reported directly to the carrier using the tracking number provided.
-
Incorrect Addresses: Customers are responsible for providing accurate shipping information. We are not liable for delays or losses caused by incorrect or incomplete addresses.
-
Order Issues: If your order arrives damaged, incomplete, or does not arrive at all, please contact us within 7 days of the expected delivery date. We will do our best to assist with replacements, store credits, or further instructions based on the situation.
-
Changes to Shipping Policy: We reserve the right to update this shipping policy at any time. Changes will be posted on this page with the updated effective date.
If you have any questions regarding shipping or product availability, feel free to contact us at [happytailsgrooming4477@gmail.com].